Refund Policy
At Ficonica, we are committed to delivering top-notch AI-driven branding solutions that empower your brand's journey. Our comprehensive toolkit is designed to equip you with everything needed to showcase your unique brand identity effectively.
Preview Before Purchase
To ensure that our clients make the most informed decisions, Ficonica offers an extensive preview feature. This allows you to thoroughly evaluate all potential assets, ensuring they meet your standards and preferences before committing to a purchase.
Immediate Download Post-Purchase
Understanding the importance of timeliness, Ficonica provides instant access to purchased assets. This means that immediately after your purchase, you are able to download the selected assets in various formats, ready for use across your branding efforts.
7-Day Money-Back Guarantee
Every Ficonica plan (weekly, yearly and Max) comes with a 7-day money-back guarantee. If you are not happy for any reason, or for no reason at all, ask for a refund within 7 days of your payment and you will get the full amount back.
- No questions asked and no conditions.
- It applies even if you have already downloaded your files.
- The 7 days start on the date of each payment, including the first payment after a free trial.
How to Request a Refund
Email [email protected] from the email address you used to pay, within 7 days of the payment. A real person will process your refund to your original payment method. Your subscription is cancelled at the same time, so you will not be charged again.
After 7 Days
After the 7-day window, payments are not refundable, but you can cancel your subscription at any time from your account settings so you are not charged again. If your files are corrupted or unusable, contact us at any time and we will fix or replace them.