Help Center
Welcome to the Ficonica Help Center.
Here you’ll find answers and guidance on using the platform, managing your account, and getting support when you need it.
Getting Started
Learn how to create your brand with Ficonica, from entering your business details to downloading your brand assets.
How do I create a brand kit?
Enter your business name, choose a logo and adjust its colors, fonts and layout. You can also start with your own logo. Preview the matching assets before subscribing. See How It Works for the steps.
Can I edit my brand after downloading?
With an active subscription, open your brand and use the editor to adjust its logo, colors, fonts and layout. Keep the files you already downloaded if you cancel.
What is free, and how is Pro billed?
Logo exploration and brand previews are free. Pro unlocks downloads and the content engine on a weekly or yearly subscription. Check Pricing for current local prices and trial terms. AI generation is subject to usage controls.
Refunds & Eligibility
Every plan comes with a 7-day money-back guarantee, no questions asked. Email [email protected] within 7 days of your payment and you get every cent back. Full details are in our Refund Policy.
Licensing & Usage Rights
Downloaded assets can be used commercially under the licensing terms. Read Licensing for usage rights and limitations.
Privacy & Data Protection
We take your privacy seriously and protect your personal data. Learn more in our Privacy Policy.
Still Need Help?
If you couldn’t find what you’re looking for, our support team is here to help. Visit our Contact Us page to reach out.