Help Center

Welcome to the Ficonica Help Center.
Here you’ll find answers and guidance on using the platform, managing your account, and getting support when you need it.

Getting Started

Learn how to create your brand with Ficonica, from entering your business details to downloading your brand assets.

How the platform works

Creating your first brand kit
Previewing designs before purchase
For a step-by-step overview, visit our How It Works page.

Account & Access

Manage your account and access your brand assets with ease.
Accessing your dashboard
Editing your logo or brand assets
Lifetime access to the editor
Downloading files after purchase

Payments & Billing

Find information about pricing, payments, and billing-related questions.
One-time payment model
No subscriptions or recurring fees
Secure checkout process
For pricing details, visit the Pricing page.

Refunds & Eligibility

Refund eligibility and conditions are explained in detail in our Refund Policy.
Please review our Refund Policy for full information regarding refunds, eligibility, and support timelines.

Licensing & Usage Rights

Understand how you can use your logo and brand assets commercially.
Full commercial usage rights
Licensing terms and limitations
Brand ownership details
For full details, visit our Licensing page.

Privacy & Data Protection

We take your privacy seriously and protect your personal data.
Learn more in our Privacy Policy.

Still Need Help?

If you couldn’t find what you’re looking for, our support team is here to help.
Visit our Contact Us page to reach out.

Ready to Create Your Brand Kit?

Preview your brand for free. Pay only when you download.

Ficonica is an AI-powered brand kit generator that helps businesses create logos, colors, fonts, and complete brand identities in minutes.

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